Shift Leader

As a Shift Leader at KFC, you are an inspiring leader working closely with the Restaurant General

Manager (RGM) to ensure our core operations run at peak performance. Our Shift Leaders come

from a variety of backgrounds—ranging from supermarkets and cafés to retail and banking—but all

share the same passion for great leadership and caring for their team. Your role is to coach and

guide your team of about 7 to 25 members, ensuring a reliable and consistent experience for our

guests.

MAKE A DIFFERENCE… with your responsibilities

As a Shift Leader, you’ll be active on the floor, ensuring a well-coordinated team and delivering the

best service to our guests. Your responsibilities include:

• Leading the team on the floor, making sure our guests always receive top-notch service by

monitoring team performance and supporting management when necessary

• Taking responsibility for opening and closing shifts, performing administrative tasks, and

ensuring safety and quality standards are upheld in the restaurant

• Training and coaching your team to deliver their best performance, while also working on

your own development goals with support from your manager

BRING YOUR BEST SELF… with your qualifications

• Experience in leading and developing diverse teams, strong communication skills, and a

knowledge of HR processes are a plus

• A proven track record in enhancing guest experience and driving sales

• Experience in understanding profit and loss factors, managing costs, and making effective

decisions

HAVE FUN… growing and thriving with us

at KFC We support your ambitions and make sure you are treated with respect, providing all the

tools you need to succeed. From flexible working hours and training to the chance to earn

certifications – we’re behind you. At KFC, there are plenty of opportunities for growth, whether

you’re aiming for a role as Assistant Restaurant Manager or even move into a role at our

headquarters. We’ll be there with you on every step of your career path, encouraging you to reach

your full potential!

What is our Secret Recipe for you?

It’s important to know that our guests’ happiness isn’t our only priority. We care just as much about

our employees’ well-being. We offer you:

• Competitive salary according to the hospitality collective labor agreement (CLA)

• 8% holiday allowance and 25 vacation days (based on a 38-hour workweek)

• Extensive training programs and development opportunities

• Pension plan with the Hospitality & Catering Pension Fund

• Travel allowance

• Flexible shifts that support a good work-life balance, with a willingness to work two

weekend days per month and two evenings per week• Fun internal competitions where you can earn team outings

Are you ready to bring your passion, skills, and dedication to KFC? Apply now! We look forward to

welcoming you to our team and embarking on this exciting journey together. Bring it!

For this position it is nice if you have a number of qualities:

• You have at least 2 years of managerial experience in a similar position in the hospitality and/or retail industry
• You have MBO work and thinking level
• You speak, write and read Dutch and English
• You have good numerical insight and experience with cost control
• With your passion for the restaurant and the team, you are willing to work weekends, evenings and holidays

Are you attracted to this role and are you KFC’s #1 fan? Then we look forward to receiving your application!