RESTAURANT GENERAL MANAGER

RESTAURANT GENERAL MANAGER

As a Restaurant General Manager at KFC, you’ll be the inspiring leader of your restaurant team. You oversee daily operations and are responsible for all aspects of the restaurant’s activities, including food preparation, sales, inventory management, staff scheduling, and finances. You guide and motivate your team (around 50–100 employees), create a positive team atmosphere, and ensure an exceptional experience for our guests. You’ll also safeguard the quality of everything served on our guests’ trays.

MAKE A DIFFERENCE… with your responsibilities
In this role, you’ll have the autonomy to run your restaurant as if it were your own business, with a focus on driving improvements across four key areas: People, Guests, Sales, and Profit. Your responsibilities include:

• Managing the restaurant’s performance;
• Coaching, training, and engaging your team to help them reach their full potential;
• Meeting KPIs to ensure your restaurant maintains high standards;
• Performing weekly administrative tasks to ensure smooth operations;
• Managing the restaurant’s profit and loss account;
• Leading by example on the floor, ensuring guests have a memorable experience that keeps them coming back;
• Overseeing the recruitment process to attract top talent that embodies our core values of Smart, Heart, and Courage.

BRING YOUR BEST SELF… with these qualifications

• Equivalent to MBO+/HBO level education and proven experience in leading and developing a diverse team with strong communication skills; knowledge of HR disciplinary and grievance procedures is a plus;
• Retail or hospitality management experience, with a track record of enhancing the customer experience;
• Proven ability to grow sales and sound commercial judgment in making business decisions;
• Understanding of profit and loss drivers; experience in cost management and commercial strategies;
• Excellent command of both Dutch and English is a plus.

HAVE FUN… growing and thriving with us
At KFC We support your ambitions and make sure you are treated with respect, providing all the tools you need to succeed. From flexible working hours and training to the chance to earn certifications – we’re behind you. At KFC, there are plenty of opportunities for growth, whether you’re aiming for a role as Area Coach or even a position at our headquarters. We’re here for every step of your career journey and encourage you to unlock your potential!

What is our Secret Recipe for you?
It’s important to know that our guests’ happiness isn’t our only priority. We care just as much about our employees’ well-being. We offer you:

• Competitive salary according to the hospitality collective labor agreement (CLA);
• 8% holiday allowance and 25 vacation days (based on a 38-hour work week);
• Extensive training programs and development opportunities;
• Pension plan with the Horeca & Catering Pension Fund;
• Travel allowance;
• Flexible shifts that support a good work-life balance, with a willingness to work two weekend days per month and two evenings per week;
• Fun internal competitions where you can earn team outings.

Are you ready to bring your passion, skills, and dedication to KFC? Apply now! We look forward to welcoming you to our team and embarking on this exciting journey together. Bring it!